
all your questions answered...
The Venue Reservations sales team
Julia Murphy: Head of Venue Reservations
Patrick Donaldson: Customer Services Executive
Nicky Pratt: Customer Services Executive
Claire West: Customer Services Executive
Who are Venue Reservations?
Venue Reservations is the central enquiry handling centre for the Crown Group.
We are a venue finding service, responsible for driving business into our key venues and securing catering revenue for our companies.
How we operate
The condition of a complimentary venue finding service for our Clients is on the basis that they use one of our catering companies (Chelsea Catering, Crown Society, CVC, Missing Ingredients or London’s Flying Chef).
We have over 150 venues included on our venue portfolio, where we are either sole caterers, listed on the accredited suppliers list or can introduce business.
Managing conference diaries at our priority venues (for example Gibson Hall, London Dungeon etc)
Venue Reservations do not claim commission.
We do venue find for conference agents and therefore will request commissionable rates.
We attend client site visits or arrange colleagues at our sole catering venues to coordinate show round.
Who are our Clients?
We receive enquiries from end user clients and conference agents
We receive referrals from our Customer Services Executives
How do we market Venue Reservations and attract our Clients?
A large majority of our enquiries are received via the Venue Reservations website.
Venue Reservations website www.venuereservations.co.uk
Attended and exhibited at RSVP, Confex, Square Meal and Confetti.
Networking at PR evenings and hosting venue familiarisation visits at our key venues.
For more information please visit the website at: www.venuereservations.co.uk